Customer Reviews
What a pleasure it was working alongside your engineer
Hi Barry. I’d just like to say what a pleasure it was working alongside the engineer you sent over to sort the problem with the roller shutter door and the ascension church this morning. Polite, friendly and very knowledgeable! Please pass on my many thanks to him.
Stuart Keyte – Project Manager- Inovolt
Engineers were with us within an hour
Good Morning Jayne. I wanted to thank your company for such a speedy response on Friday 3rd September 2021. Engineers were with us within an hour of my call and were able to make safe our door and keep it operational….
Lindsey Wise H&S and Facilities Manager – GFS
Engineers worked really hard to repair the shutters
Good Morning Jayne. I would like to thank you for your help and kind assistance in getting your engineers to us on Thursday, you were so helpful and I am very grateful. I would also like to thank your two engineers who worked really hard to repair the shutters, they were great. All round the service we have received from you all has been superb. Thank you so much…
Keith Toms – J Collins Jewellers Hythe
Many thanks for your help this week
Hi Peter, Many thanks for your help this week with completing the works at Wadhurst. It is much appreciated by ourselves and Southern Co-op that you were able to accommodate date changes and assist us in completing the works..
Luke Kelsey – Contracts Manager – Total Design Shop Fitting Services Ltd
Royal Berkshire Fire Service are extremely pleased
I would like to thank all involved for their support during the project and especially in the last 6 weeks for their patience with adapting to different working environments which have been challenging along the way. Could you also pass on to all the site operatives my gratitude who were part of this great project. Royal Berkshire Fire Service are extremely pleased with their new facility which is due to go live tomorrow. It is a credit to everyone involved that this has been achieved…
Matthew Spiller – Project Manager – Knight Brown
Huge thanks to you and the team for getting us up and running so quickly
Hi Barry, I would like to give my huge thanks to you and the team for getting us up and running so quickly; it really was appreciated by all here..
Tony Shields – Engineering Manager Chichester – APS Produce
I was very impressed that you responded so efficiently
Hi Gary, I wanted to pass on the positive comments I received from the tenant at Unit 17 who said how helpful you and your engineers were on Friday. I must say I was very impressed that you responded so efficiently too. We are extremely grateful for your support and the way that you handle our requests and indeed the good relationships that you continually build with our tenants.
Susanne Boswell – Property Services – Hampshire County Council
Goods in and front sliding glazed doors look fantastic
Hi Peter, I am very happy and I just want to thank you and your colleagues for the job that you have done to our needs and the neat and tidy installation of the finished items. Both the Goods In door and the front sliding glazed doors look fantastic and have transformed the look of the building both inside and out. I hope you will find the time to visit us when all is complete.
Roger Bannister – Elderberry Furniture
Courteous at all times flawlessly representing Bi-Fold Rolfe
Thank you both for arranging for our roller shutter door’s routine maintenance here at Trend in Horsham. Your engineers Mark Hopkins and James Stuart were both professional and courteous at all times flawlessly representing Bi-Fold Rolfe and CBRE. Pleasure to have you on-board, and your engineers onsite.
Steve Green – Trend Controls Ltd, Maintenance Manager
Excellent knowledge and professional at all times
Hi Jayne. Thank you again for your prompt paperwork. I'm sure you are aware but I would just like to say that all the engineers you sent (and always do) have been exceptional, they are polite, have excellent knowledge and are professional at all times.
Chris Durham – Wordsworth Primary School
Great service on this door..very impressed
Thank you. Great service on this door yesterday very impressed. Please pass on to all involved.
Paul Stenning- Estates Manager, Brockenhurst College
By far the most professional crew I have come across
Dear Jayne. I would like to compliment the two engineers you sent. By far the most professional crew I have come across. Thanks to them I am very interested in replacing my current garage doors with yourselves and look forward to receiving a quote from you in short order.
Paul
A good job well done
Afternoon Pat, This is just a courtesy email to say thank you to your two workmen who fitted the shutter, the work was done well and with no hindrance to our workforce. A good job well done, thank you once again and please pass on my thanks to the workmen.
Paul Humphries — Transport Support WP Group Fuels and Lubricants
Excellent representatives
Hello Pat, Your two boys have attended site today and have completed their work, this is just an email to say what excellent representatives for your company they are, they were both clean, tidy, very polite and the work they carried out was superb. Please pass on our thanks and comments to both of them and higher up.
Dawn — Lady Bailey
Very impressed with their Health and Safety attitudes
Paul and Sam are on site this morning finishing off the Door Removal Works. The boys have done a really great job here at Hinkley Point 'A' and Magnox have been very impressed with their Health and Safety attitudes, the standard of workmanship. I am sure that there will be more work here on site coming your way. Thanks for all the prompt responses to any queries that we have had, and I look forward to working with you again
Hinkley Point 'A' and Magnox
Extremely helpful
Your staff were extremely helpful last week, not many people give positive feedback about their staff but yours represented your company in a very professional manner
Steven Davies — Davies International
Great job and left no mess. In all, a top job
Could you pass on my thanks to the two fitters, Craig and Richard, that came to install the door on the oil fuel jetty on Thursday. They arrived on time, did a great job and left no mess. In all, a top job. Many Thanks
Darren Searley — Searley Costain (Oil Fuel Depot Gosport)
What good chaps they are… always polite
I just thought I would report back to you that I had some good feedback the other day regarding your operatives and “what good chaps they are and that they are always polite”. Good feedback is always great to hear, so please can you pass this on to the guys. Thank you for your support as always. Many thanks, Caren
Caren Edwards — EM Highway Services, Chiveley
Good/pleasant service
Dear Sirs. We called your Curdridge branch earlier today as we had a sudden problem with our roller shutter door. You had two people with us within a couple of hours and the job was completed within a couple of hours. Good/pleasant service on the phone and likewise from those doing the job
Karen Earp — Office Manager, Westermo Data Communications Ltd
Thank you for a great job
Hi Peter, Just a quick e mail to say thank you for a great job the 2 guys have done today fitting the new roller shutter door.
Craig George (MD) — Geolift LTD Southampton
Could not have wished for a better result
I wanted to let you know at the earliest opportunity how pleased I am with the new shutter that you supplied and installed. The build and install is, as ever, first class but the colour makes it exceptional. I know we colour matched the red but I could not have wished for a better result. Please accept my grateful thanks and thank all those concerned
Heathfield School Southampton
Pleased with the standard of workmanship
I am writing to let you know how pleased I am with the new garage doors. They look smart and fit well with the rest of the house. I was particularly pleased with the standard of workmanship of your staff who completed a tricky job very well and cleared the site of everything afterwards. Thanks for a job very well done. I shall have no hesitation in recommending the doors and Bi-Fold Rolfe to others
Customer feedback
Polite, enthusiastic and extremely professional
Thanks for a good job. Your workmen were polite, enthusiastic and extremely professional
Customer feedback
Good humour, politeness, diplomacy and professionalism
I would be grateful if you would pass my thanks on to Kevin and his team for such a sterling job replacing the doors at Portsmouth Enterprise centre. They were extremely accommodating to all the tenants needs and carried out the works with good humour, politeness, diplomacy and professionalism and even the tenants who were not too happy about the situation came round and were impressed by their work. We are really pleased with the doors and it makes the building look so much better
Customer feedback
How impressed I was
I just wanted to mention how impressed I was with the two young men who came to repair the door, they were extremely charming as well as efficient and a credit to your company
Customer feedback
I am very pleased with the quality of the work
I am very pleased with the quality of the work on my garage doors and the speed with which the job was completed. Your team led by Kevin was clean, quiet as could reasonably be, and efficient. They also kept me properly informed of progress. I was particularly pleased at the way they cleaned up so thoroughly each day and on completion of the job
Customer feedback